Privacy Policy
Last updated: 1 June 2026
Information we collect
We collect information you provide directly (organization details, product and customer records, billing information), information generated by your use of the Service (usage logs, audit trails), and technical information (IP addresses, browser type, device identifiers).
How we use your information
We use your information to provide and improve the Service, to process payments, to send transactional communications, to comply with legal obligations, and to prevent fraud and abuse. We do not use your business or customer data for advertising.
Data sharing
We do not sell your data. We share data only with: (1) service providers who help us operate the Service (AWS, Stripe, Daily.co) under data processing agreements; (2) when required by law; (3) with your explicit consent.
Your business data
Your data is encrypted at rest and in transit, access is logged, and it is never used for purposes other than providing the Service to your organization.
Data retention
Active account data is retained while your subscription is active. After termination, contact privacy@physios.co to request export or deletion. We may retain records where required by law.
Your rights
You have the right to access, correct, export, or delete your data. Individuals whose personal data you store as customers may also have rights; you are responsible for handling those requests for your own records. Submit requests to privacy@physios.co. We respond within 30 days.
Cookies
We use essential cookies for session management and security. We use analytics cookies (with your consent) to understand how the Service is used. See our Cookies policy for details.
Changes to this policy
We will notify you of material changes to this policy via email with 30 days notice. Continued use of the Service after changes constitutes acceptance.
Contact
For privacy enquiries, contact us at privacy@physios.co or write to: Stoq Privacy Team, Kingston, Jamaica.